In business and manufacturing, quality control (QC) is the procedure of ensuring that a product or service meets specific criteria for quality or meets the customer’s requirements. Quality control involves the inspection of the product or service to ensure quality assurance (QA).
Creating a product or putting together a service will cost you both time and money. Without proper quality control in place, that time and money can go to waste. What’s more, you run the risk of poor customer service or faulty products going to your customers, which will come back to haunt you later on.
With a proper quality control procedure, you can ensure constant maintenance and improvement of your products/services and maximise customer satisfaction. It will allow your business to become a thriving environment where your employees do their best to make everything ship-shape.
If you want an effective quality control procedure for your business, you’ll need to establish the following:
You should repeat this quality control process regularly to spot new issues and ensure customer satisfaction.
In a multi-step manufacturing process, you should utilise quality testing at each step of the process. This includes:
If a problem occurs at any stage of the process, you will better be able to identify it and fix it as soon as possible.
With the right software, keeping your product quality under control will be easier than ever, and you can help your team to keep quality failures as low as possible.
That’s where our Machine Plan Management System comes in. Our MMS’s quality control system is designed to assist your business with the quality control process and help you achieve quality assurance.